Case Study
C&T Matrix manufacture better results with Sage X3
Company Name:
Location:
Industry:
Sage Solution
Type of Business
C&T Matrix is a leading manufacturer of creasing matrices and ejection rubber, primarily serving the print and packaging industries. The company also offers die-making and die-cutting consumables and has been a pioneer in developing creasing materials for over 60 years. C&T Matrix’s product range caters to the operational needs of die-making and die-cutting processes, providing essential consumables that play a vital role in the precision and efficiency of these industries. Over the years, the company has expanded its operations globally, enhancing its reach and expertise in the field.
Challenge
After C&T Matrix underwent a series of acquisitions throughout 2016 to 2022 it became apparent that the various businesses within the organisation were operating on different ERP systems, which led to a lack of visibility between the UK and global operations. The UK business was using EFACS client, and the C&T group required a single, unified solution to integrate various aspects of its operations, such as sales, finance, warehousing, and manufacturing. The goal was to gain better visibility across all operations achieving Improved management of stock and maximising the sales and operations synergies across all group companies.
In its search for the ideal solution, C&T Matrix explored multiple options, including Netsuite, Epicor, and Sage X3. Ultimately, Sage X3 was selected as the best option. This decision was driven by Sage X3’s comprehensive feature set and its ability to support global implementations across the company’s diverse locations. The software’s capabilities were seen as a perfect fit for the business’s evolving needs, offering a more streamlined and efficient approach to managing operations across multiple sites worldwide.
ROLE OF SAGE AND X3 CONSULTING
The implementation of Sage X3 played a central role in integrating and streamlining C&T Matrix’s global operations. With the company’s expanded footprint across different regions, the software had to accommodate various local requirements while providing a unified solution for the entire business. Sage X3 enabled seamless connectivity between the UK and global locations, giving the business the ability to monitor and manage operations in real-time across multiple regions.
One of the standout features of the implementation was the system’s ability to meet the unique operational needs of C&T Matrix’s global markets. The customisation required for consignment stock management was particularly important. C&T Matrix has customers who store their stock on-site and report usage once per month, after which they are billed. X3 Consulting played a pivotal role in developing a bespoke consignment portal to streamline this process, ensuring smooth communication and accurate billing between the business and its customers. This level of customisation, along with the out-of-the-box capabilities of Sage X3, allowed C&T Matrix to manage consignment stock effectively and enhance its customer relationships.
“Implementing Sage X3 has transformed the way we operate on a global scale. The software has provided us with the visibility and control we needed to unify our sales, finance, warehousing, and manufacturing processes across multiple regions. The customisations, particularly for our consignment stock management, have been invaluable, and X3 Consulting’s expertise and Jaco’s outstanding knowledge of the software made the entire transition seamless. With Sage X3, we now have a solution that supports our growth and ensures we can deliver superior service to our customers worldwide.”
Result
The implementation of Sage X3 significantly improved visibility across C&T Matrix’s global business operations. With a single system in place, the company gained enhanced insights into all aspects of its operations, from sales and finance to warehousing and manufacturing. The software provided a comprehensive solution for managing inventory, improving stock traceability, and ensuring better operational efficiency across the board.
One of the most impactful results was the improved transparency of the supply chain and financial processes. Sage X3’s ability to provide real-time data meant that decision-makers at C&T Matrix could access up-to-date information, making it easier to manage resources, track inventory, and optimise production schedules. Additionally, the system’s support from Sage for global implementations helped ensure that all locations could work within the same framework while accommodating the specific needs of local operations.
The collaboration with X3 Consulting was also a key factor in the success of the implementation. The X3 Consulting team, led by Jaco, demonstrated an exceptional understanding of the Sage X3 product and its capabilities. Jaco’s expertise in the software allowed for quick identification of challenges and the delivery of tailored solutions, especially when customisations were necessary. This made the implementation process smoother and ensured that C&T Matrix could fully leverage the potential of Sage X3 across its global operations.
In conclusion, the transition to Sage X3 has equipped C&T Matrix with a powerful tool to enhance business visibility, streamline operations, and support continued growth across international markets.
About Sage x3
A scalable, global business management system, Sage X3 has been designed to support industry specific processes across finance, purchasing, inventory, manufacturing and customer relationship management. Sage X3 manages all areas of your business in one solution.Modules within the system are parameterised and can be enabled as the demands of the business grow; a solution for the future.
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