Cygnia provides end-to-end global solutions for companies seeking logistics, fulfilment or contract packing – specialising in e-commerce. Cygnia manage, fulfil and move almost 200m units a year across the globe.
In October 2018, following a change of management, the new Cygnia Logistics Management team restarted the Sage X3 project. After an internal review, it quickly became apparent that the current delivery process wasn’t going to achieve the project aim of being live before Easter 2019. Cygnia required a new partner to overhaul the implementation and ensure the minimum amount of disruption to the business. The upgrade would need to be seamless and all this had to be planned and delivered within a very tight timeframe.
The business needed better financial visibility, greater fiscal controls and improved efficiency across the finance and distribution processes as a whole. This was made even more challenging by industry changes; including globalisation and increased customer demands. Cygnia Logistics needed to bring purchasing, warehousing, sales, and financials together so everyone could operate with the same information. The solution was Sage X3 Distribution, which would increase overall efficiency and provide better insight into the operational costs and margins for the business globally.
Inefficiencies with legacy business management systems were undermining growth potential. X3 Consulting came onboard in November 2018 and began a complete system audit resulting in a full re-scope of the project. The re-scoped project included integration with the Manhattan WMS warehouse system for both customer invoicing and purchase order management. Since go live, X3 Consulting have enhanced the solution by implementing Sage Electronic Document Management, vastly reducing the time spent dealing with supplier invoices by utilising intelligent scanning and user mobile access.
“Inefficiencies with legacy business management systems were undermining growth potential. X3 Consulting came onboard in November 2018 and began a complete system audit resulting in a full re-scope of the project. The re-scoped project included integration with the Manhattan WMS warehouse system
for both customer invoicing and purchase order management. Since go live, X3 Consulting have enhanced the solution by implementing Sage Electronic Document Management, vastly reducing the time spent dealing with supplier invoices by utilising intelligent scanning and user mobile access.”

The investment in Sage X3 Distribution has allowed the Cygnia to move to an automated finance and distribution process. The business now has visibility of its entire inventory for all sites and timely, accurate figures on supplier liabilities. Cygnia Logistic has succeeded in reducing the lead time to producing final accounts by over 50%. Integration with mobile clients and the electronic document management has reduced the purchasing process and produced greater control over expenditure. By embracing the mobile functionality of Sage X3—and its ever-growing potential in cloud technology, data analytics, and social business, Cygnia can maximise the opportunities for driving sales and profit through improved efficiency and service.
A scalable, global business management system, Sage X3 has been designed to support industry specific processes across finance, purchasing, inventory, manufacturing and customer relationship management. Sage X3 manages all areas of your business in one solution.Modules within the system are parameterised and can be enabled as the demands of the business grow; a solution for the future.
Let us help assess your needs:
Tel: +44 (0)345 094 3885
E-mail: info@x3consulting.com
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