Overcome your multi-channel distribution management challenges.


The complexity of multi-channel distribution presents major business challenges such as huge product inventories, narrow margins, diverse downstream customer requirements, long lead times, and unpredictable supply. With multi-channel distribution software, your business can improve visibility across the supply chain to ensure accountability for all stakeholders, from suppliers to customers.

Order management workflows your way

Multi-channel distribution software removes the manual work from multi-channel order management and conforms to your unique workflow and pricing requirements. Simply input orders when they come in – and never enter them again. Data automatically flows to order fulfilment, billing, revenue accounting, and all the other places you need.

A bird’s-eye view for wholesalers – with real-time dashboards and reports

Using flexible dimensions like item, location, and warehouse, Sage software combines wholesale e-commerce and distribution data into a complete, real-time view of your company. Slice and dice that view by the performance drivers that are relevant to your wholesale distribution business. See daily logistics, across multiple channels like product shipments and customer returns. Monitor inventory velocity to identify hot-selling and slow-moving products. And get complete profitability reports on margins, shrinkage, shipping errors, and stock-outs. 

Key challenges faced by WHOLESALE AND DISTRIBUTION businesses

Improve customer service

Mobility, both in the warehouse and out on the road, is one of the major trends affecting your industry – without it, your team can end up being tied to a computer terminal or wasting a customer’s time in the field. Your business can’t afford to be left behind.

Get the most from your stock

No distribution business will make a profit, or survive, if customers are left waiting because products are out of stock. Inventory management is a constant balancing act to match demand to stock levels – and getting it wrong can be disastrous – leading to lost sales, too much cash tied up in excess inventory, and damaged customer relationships. 

SILOED systems holdING you back

For distributors still using disparate legacy systems like spreadsheets and homegrown databases, getting answers to these questions in an efficient and timely way can be much more difficult than if they were using ERP and accounting software. This software provides greater visibility across your entire operations.



– 50+ employees
– Turnover £20m+

Sage Business Cloud X3 manages your entire manufacturing operation faster and more effectively – from procurement and scheduling to shop floor, inventory, sales and financials – and provides better insight on quality and costs to promote strategic collaboration and improved operational efficiency.


Distribution, Manufacturing, Process Manufacturing,  Chemicals, Food & Beverage and Services,

Sage Intacct

– 20+ employees
– Turnover £3m+

Sage Intacct Manufacturing provides a cloud native solution that helps manufacturers gain real time visibility into their entire chain of operations from purchasing, production, inventory to sales. By combining Sage Intacct Manufacturing with Sage Intacct you can comprehensively manage financials and accounting, manufacturing, and operations though a single solution.


Service based industries including Professional services, Finance, Distribution/Wholesale, Manufacturing

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CHALLENGES #1 Complexity
An unorganised or overly complicated back office can make life difficult, especially for finance and accounting teams.


Businesses with multiple legacy systems, and no centralised location for these requirements, are already at a disadvantage when it comes to serving customers. Sage consolidates your work systems into one solution.
CHALLENGE #2 Teamwork
Teams who can’t collaborate effectively may be missing out on new opportunities.

By making your data centralized, accessible and always up to date, departments and individual employees can work better together.
CHALLENGE #3 Division
A disconnect between processes, technologies, machinery, and the workforce slows everything down, which can leave you struggling to meet customer expectations and respond to changes in the market.

The right system helps you manage purchasing processes from beginning to end, starting with management of Requests for Quotes (RFQs), input and follow-up of replies, and integration into the price list base. You can optimise your stock, keep up with demand and ensure efficiency through real-time monitoring of inventory status. Having effective scanning and bar-coding functionality, for example, helps ensure that your materials and products are properly tracked.
CHALLENGE #4 Productivity
Measuring the productivity of remote workers can be challenging. Scheduling their work can also be time-consuming—with many competing priorities, personal obligations, absences and other issues.

The right business management solution will improve employees’ performance and reduce the logistical complexity of scheduling their work. Sage manages to compare the actual time employees spent on tasks and travels with the expected time budgeted. You can check efficiency and provide support where issues are identified.
CHALLENGE #5 Organisation
Every customer interaction is critical but can be difficult to manage.

Remote sales teams can access info such as stock information, past orders, open quotes, etc., whenever they need it, for sales with their clients—whether they are working at home or visiting their offices.
CHALLENGE #6 Time wasting
Repetitive tasks can take time away from customer engagements.

When your teams spend more than half of their days manually inputting data into Excel sheets or other mundane, error-prone manual tasks, productivity plummets. Sage reduces repetitive tasks through automation, saving them time and giving them the ability to create new orders while they are with the client.
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