Customers rated Sage Intacct #1 in customer satisfaction for the 9th year in a row, in the G2 Winter 2023 Reports. Sage Intacct soared to great heights winning 106 awards, including 23 #1 rankings in Grid and Index Reports.
These results are testimony to Sage’s dedication to build authentic human connections. After all, Sage Intacct is all about people–they listen to their customers and value their input. We help Sage to provide people with the insight they need to build their businesses, and flow at work, with simple and straightforward products. It is a huge honour for Sage Intacct to be ranked at the top in so many categories.
Here are some highlights of the winter report:
Sage Intacct places #1 in 7 Grid Reports
The independently validated reviews of users ranked Sage Intacct #1 in 7 Grid Reports, which are awarded for customer satisfaction, popularity, market presence, and more.
- Mid-Market Nonprofit Accounting
- Mid-Market Subscription Management
- Mid-Market Subscription Revenue Management
- Mid-Market Subscription Billing
- Enterprise Revenue Management
- Enterprise AP Automation
- Overall AP Automation
Sage Intacct ranks #1 in 14 Index Reports
We earned the top spot in 14 Index Reports for the usability of our products, relationships we build, quality of support, and more. We are especially excited about these rankings because we had a huge jump, earning more than twice the amount this quarter compared to last quarter.
- Implementation Index Enterprise ERP Systems
- Results Index Enterprise Accounting
- Results Index Overall ERP Systems
- Results Index Mid-Market ERP Systems
- Results Index Enterprise ERP Systems
- Relationship Index Overall Nonprofit Accounting
- Relationship Index Mid-Market Subscription Billing
- Relationship Index Mid-Market Revenue Management
- Relationship Index Enterprise AP Automation
- Usability Index Overall Project-Based ERP
- Usability Index Mid-Market Subscription Management
- Usability Index Mid-Market Subscription Billing
- Usability Index Enterprise Accounting
- Usability Index Enterprise ERP Systems
Sage Intacct takes 1st place in 2 Momentum Grid Reports
G2 also awarded us 1st place on 2 Momentum Grid Reports for year-over-year change in employee growth, review growth, social growth, and web growth.
Sage Intacct ranks #1 in Customer Satisfaction in 17 categories
Sage Intacct rated #1 in Customer Satisfaction overall true competitors in a whopping 17 categories this winter. Users LOVE Sage Intacct!
- Overall Project-Based ERP
- Overall ERP Systems
- Overall Revenue Management
- Mid-Market Accounting
- Mid-Market Nonprofit Accounting
- Mid-Market Project-Based ERP
- Mid-Market Subscription Management
- Mid-Market Subscription Billing
- Mid-Market Revenue Management
- Enterprise Accounting
- Enterprise Project-Based ERP
- Enterprise Revenue Management
- Enterprise AP Automation
- Small Business Project-Based ERP
- Momentum ERP Systems
- Momentum Project-Based ERP
- Momentum Revenue Management
This customer satisfaction score is based on things like how easy it is to use our product, set it up, and work with us, as well as how likely customers are to recommend us, and more. We are grateful for our customers’ support and honest feedback.
Sage Intacct wins 83 additional awards
On top of all that, Sage Intacct received 83 awards and regional recognition for our strong placement on reports across various market sizes. Included are 41 Leader awards for being in the Leader quadrant in various categories such as Accounting and Revenue Management. We also won multiple Easiest to Use badges for earning the highest Ease of Use rating in its category, as well as a ton of other badges such as High Performer in India and Europe. You’ll hear from our customers following these award details so be sure to keep reading.
Why we use G2
Now that you’ve heard from customers, we would like to share why G2 is more than just proof points. G2 is the leading platform for software reviews. It collects and analyzes feedback from customers and shares the results each quarter in Grid Reports. These Grid Reports help us understand how well our products are serving our customers. This information is important to us because we are driven to create ground-breaking solutions to help organizations and the people behind them and meet and exceed their needs.
G2 is also a valuable resource for technology shoppers. The review platform gets 80 million buyers coming to their site annually. G2 helps buyers make informed decisions on what to purchase for their organizations based on customer testimonials. The reviews influence their decisions. In fact, according to G2, 86% of software buyers use peer review sites when purchasing software, and 100% of Fortune 500 businesses use G2 to discover new software.
We are inspired by the results of the G2 Winter 2023 Grid Reports. They motivate us to continue to improve. In the coming year, Sage Intacct will continue to build simple, straightforward products that save you time, and enable you to build deeper connections in your community. We look forward to seeing how we can help you thrive and flow.
Want to learn more?
Take a coffee break tour of Sage Intacct and in 20 minutes you could be on your way to greater control of your businesses finances.