With the global ERP software market expected to be worth $41.69 billion by the year 2020, the impact of these systems is evident. While that number is impressive, those who’ve never used the software may find it difficult to understand why ERP is important to their business. But as globalisation squeezes the market for many industries, it’s essential to seek out any and all tools to give your business a competitive edge. For many companies, this is achieved through the use of ERP software.
What are the Uses of ERP?
Enterprise resource planning (ERP) systems are used by organisations looking to manage their operational business functions within a centralised and integrated system. ERP is commonly used by companies working within the supply chain to help keep track of all the moving parts of manufacturing and distribution. However, ERP can be utilised by a number of different industries including those in healthcare, non-profit groups, construction and hospitality. Organisation needing to manage their staff, customers and inventory can all rely on ERP benefits.
ERP stores all entered data into a single database, allowing all departments/locations to work with the same information. Additionally, all this data can be organised, analysed and made into reports. ERP systems bring together customer management, human resources, business intelligence, financial management, inventory and supply chain capabilities into one system.
Why Use ERP?
Enterprise resource planning software is used to manage a number of business functions, but how is it any better than other solutions? Even though ERP may have similar goals to other solutions, its unique features make it a distinctive competitor in the software market. Here are the eight reasons why the importance of enterprise resource planning (ERP) systems should be considered by any organisation:
1. More Money Saved
Although many vendors have introduced flexible pricing in recent years, ERP packages are still a big investment. For many, the large costs alone can make it seem unlikely that the program would end up saving your organisation any money at all. But once you get past the sticker shock, it’s easier to see how ERP systems can provide an excellent ROI.
First, ERP unifies many of the systems that may currently be fragmented in your organisation. From product development to accounts payable, your staff will be able to access all the necessary tools for their job from one centralised system.
By unifying systems, you help your staff utilise their time more efficiently. With ERP, users don’t have to hunt down a piece of information across multiple systems. With the central database, information is much easier to retrieve. Moreover, your organisation saves money with ERP by eliminating the need for users to be trained on several systems.
2. Improved Collaboration
The features of ERP applications can vary slightly depending on the program you are using, but generally, all systems improve collaboration in some way. As mentioned before, the centralised database is an integral part of what makes an ERP unique. With this database, you provide your company with a single source of truth to work from. This reduces any errors brought on by working with the incorrect data, further reducing costs.
Moreover, a central database reduces any hesitation or stalling during projects, since all team members have access to the company-wide data they need. Additionally, there’s no need to merge information across various systems or sources. Because all of the data is compiled, stored, shared and accessed through a single system, there is no concern about how accurate, complete or secure the data files are.
This isn’t as easy to say if perhaps your team is entering the same client information over and over again into several different systems. Without an ERP, you invite human error into your processes when it could easily be avoided.
3. Better Analytics
A central database of information also aids in improving your analytics and reporting. Since an ERP records and stores all the data users input, it makes for an excellent business intelligence tool. As long as your vendor provides strong functionality, ERP software makes it easier and faster for your team to generate various reports. Reports that could take days of research and compilation without an ERP takes just minutes.
Most ERP systems provide a customisable dashboard so executives can see reports when they first log into the system. These reports may include everything from income and expense statements to custom KPIs that offer insight into certain functions. The ability to have access to these reports quickly enables you and your team to make better decisions more quickly. You no longer need to rely on your IT staff to generate the reports that you need. Lastly, reports typically come with access levels, ensuring only relevant staff see valuable company data.
4. Improved Productivity
With traditional methods, tedious tasks are completely unavoidable. Tasks like generating reports, monitoring inventory levels, timesheet tracking and processing orders have historically taken employees hours to accomplish. In addition to taking up time, these processes lower employee morale and open yourself up to human error. After the umpteenth hour of entering the same line of data into different forms, even the best staff members are bound to make a mistake.
If you choose the right solution, an ERP system can automate your most tedious tasks. The database within ERP software eliminates redundant tasks such as data entry and allows the system to perform advanced calculations within minutes. This frees up your team members’ time to do more thoughtful work, increasing your ROI when it comes to labour. From this, ERP increases your organisation’s productivity, efficiency and profitability.
5. Happier Customers
Managing your customers has never been so important. In our digital age, more and more people are turning to the internet to receive advice on what clothes to wear, what food to eat and how to live their lives. And with 84 percent of consumers trusting online reviews as much as they would a friend, previous customer opinions are more impactful than ever.
The best way to improve customer satisfaction is to provide client-centered goods and services. ERP provides this in a few different ways. First, most ERP systems are equipped with a customer relationship management (CRM) tool or can be easily integrated with one. With an ERP, your CRM has access to data across business functions.
Along with contact information, an integrated CRM can show you details such as order history and billing information. This enables your team to see your clients more holistically to gain a better understanding of their wants and needs. The increased customer visibility helps you formulate your sales strategy for improved lead generation.
6. Simplified Compliance and Risk Management
As companies grow and do business in different countries, it can be difficult to keep track of all the different regulations imposed on your business. Even local companies need to worry about various environmental, information security and human resources regulations.
Luckily, many ERP systems are built with these regulations in mind to help you maintain compliance at every stage. Moreover, ERP software provides built-in auditing tools to assist with documenting things like chemical use and tax provisions. This makes it incredibly easy to formulate reports and send them over to the relevant governing body.
Additionally, ERP systems often provide tools to manage risk. This solution’s enhanced reliability and accuracy improve overall financial management since there’s less chance for errors during accounting. Forecasting tools also allow users to predict events when it comes to demand, labour and budget. With this information in hand, you can create more secure budgets, schedules and product development plans.
7. Improved Inventory Monitoring
A major challenge for growing companies is tracking and monitoring their expanding inventory levels. ERP systems utilise barcoding, RFID tags and serial numbers to keep tabs on your inventory at every stage during the supply chain. These tools help you keep track of inventory levels at different warehouses, which items are in transportation and which items are on the shelves ready for consumers. The increased warehouse visibility optimises the pick, pack and ship process greatly, removing all the guesswork.
Inventory monitoring also bolsters reporting, as tracking technologies provide more accurate numbers. Users can configure custom KPIs to see which products move the fastest — showing greater demand — and which increase carrying costs. With the greater precision provided by ERP, warehouse managers can get real-time data on their inventory to make more accurate business decisions.
8. Improved Production Planning and Resource Management
Along with managing your inventory, ERP systems also manage manufacturing. ERP provides insight into all manufacturing operations including the shop floor. This enables users to optimise production schedules, equipment and labour to maximize capacity.
Additionally, ERP manages your Bill of Materials (BOM) and fixed assets. With this software, users can easily create and edit BOMs along with keep track of all previous changes. Fixed asset management allows users to schedule equipment maintenance to reduce unexpected downtime, improving your profitability and supply chain relationships.
9. Cloud ERP
Cloud computing has experienced a steady rise in popularity over the last 10 years (with an emphasis over the last five), with research studies indicating the growth of the cloud market reaching $53.3 Billion in 2021. Cloud ERP will continue to be significantly impacted by the expansion of cloud computing in the marketplace. Flexibility, agility and the increased number of business-driven opportunities available to organisations are the features most often cited by ERP cloud adopters.
10. Artificial Intelligence (AI) Enabled ERP
AI-enabled ERP solutions provide an interactive interface for customers and employees that can learn to speak and read, as well as predict and respond to future outcomes. By constantly optimising operational models, they introduce efficiency, reduce cost and control human errors. As with data analytics, AI-enabled ERP wasn’t often considered by small and mid-sized businesses. But its wider accessibility (as helped by cloud infrastructure) has brought it within reach of many businesses, allowing them to reap the benefits of this offering. Some of the greater benefits include improving the decision-making process, automating data input and automating the analysis of the data to identify more efficient workflow processes and set performance benchmarks.
The importance of ERP systems far outweighs the initial cost, time and effort involved in implementation if you choose the right solution. With enough careful research and thoughtful consideration, you’ll find ERP software uses that provide all the benefits listed above painting a picture for why ERP is important to a company.
What benefits are you looking for in your next ERP software? Let us know and get in touch with our specialist ERP consultants who can discuss empowering your business with Sage X3.