X3 Consulting Team Day
From June 12th to 14th, the X3 Consulting team gathered at the beautiful Slaley Hall in Hexham for our annual company team away days. The X3 Consulting team day consisted of three impactful days focused on connection, growth, and preparing for the next chapter of our ambitious 2026 growth trajectory.
The event was more than just a retreat; it was a key opportunity for all of us to come together, away from the day-to-day, to align on business goals, review performance, upskill, and strengthen the collaboration that underpins everything we do for our customers.
Training & Strategy: Sharpening our collective edge
Throughout the event, we participated in a number of sessions designed to enhance both individual expertise and team performance. These included:
Teamwork process workshops
These interactive sessions focused on how we collaborate across departments, identify pain points, and improve workflow. Using practical exercises, we analysed real-world scenarios to improve communication and task ownership within our internal teams.
Company performance review
We took a deep dive into how the business has performed over the past 12 months — examining key successes, challenges, and future opportunities. This gave everyone a transparent view of our strategic direction and highlighted the contribution of each team to the bigger picture.
Project Management update for support customers
Our project delivery and support teams shared updates on current methodologies and improvements. These updates are crucial to ensuring our support customers continue to receive consistent, high-quality service throughout the lifecycle of their solutions.
DISC catalyst profiling
Using DISC Catalyst profiling, we explored our individual communication styles and team dynamics. These insights are now being applied across the business to improve collaboration, reduce friction, and build high-functioning project and delivery teams with complementary strengths.
Healthcheck launch for SDMO and Sage Intacct
We also launched our new Healthcheck service offering for SDMO and Sage Intacct, building on the success of our original Sage X3 Healthcheck product. These healthCheck assessments specifically help clients identify opportunities for process improvement, better system usage, and long-term value extraction and are already delivering benefits.
Support update & Cyber Smart accreditation
Our support division shared a comprehensive update on service levels, customer feedback, and the ongoing drive for excellence. Alongside this, we announced our successful Cyber Smart Accreditation, underlining our commitment to data protection and cybersecurity. A dedicated session helped team members understand best practices for keeping both client and company data safe.
Team Building: Learning through experience
Beyond the training sessions, the team had the opportunity to strengthen relationships and build trust following a series of outdoor challenges hosted by All Out Adventures. Activities included:
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Kidnapped – A high-pressure simulation where team members had to solve puzzles and find different locations using logic, clues, and clear communication.
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Tracked – Working against the clock to complete missions and navigate terrain without being detected. This task evidently, challenged the teams planning and strategic thinking.
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Fling the Thing – A light-hearted yet competitive exercise that tested collaboration, resourcefulness, and communication of the team in building a mechanism.
These team-building experiences encouraged creative problem-solving, built stronger bonds across departments, and reinforced the importance of working as one cohesive unit — especially under pressure.
Looking Ahead: Stronger together
In summary, as we look forward to the next 12 months and beyond, the insights, skills, and relationships developed during our time at Slaley Hall will be a driving force behind X3 Consulting’s continued success. Because, with improved internal alignment, a more unified support and delivery model, and fresh tools at our disposal. We’re well-positioned to exceed our goals and create even greater value for our clients, especially as our clients success is our priority.
These team days have not only re-energised our people but also laid the foundation for sustained innovation, growth, and excellence as we move confidently toward 2026 and beyond.
Discover how the X3 Consulting team is stepping up for a great cause, join us on our adventure at the Macmillan Northumberland Coast Mighty Hike 2025 and learn more about how we’re raising vital funds for cancer support. Read the full story here or find the link to donate and above all help us raise more funds!
